![]() Then i found the exact file name on the cloud from my 2nd device. I had to force it to use my cell phone data. If the file with the name is not there, chevk your settings, mine would only backup to cloud when on a wifi network. You select the file with the name you gave it. ![]() Now on your 2nd device you restore from the Gems icon/cloud 'Restore'. I go aaa cause it lists alphabetically on my cloud.) I change the first part of the name to AAAsomething19Jan18.jwlibrary (note:the end must be the same. I put mine on the free Google 'One Drive'. Click on the cloud icon, top right to 'Create' backup. This is done via the Gems or Personal Study notes. What you may want to backs up is just your gems and notes. Devicesycan be a little sensitive to backup and restore steos done on different models and operating platforms. Not sure the exact steps you are using for the backup, but may I suggest this. I've tried transferring all my meeting notes etc, from my phone to open on my tablet, but when I try to restore it on the tablet it just comes up with an error message saying something is wrong with the file. Just wondering whether anyone has tried creating a back up on JW Library on one device and tried restoring the back up to another device?
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